Epicure Greece Pty Ltd ACN 628 996 396 (Epicure Greece) is committed to ensuring your privacy through compliance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs). This privacy policy details how Epicure Greece collects, uses, stores and deals with personal information.
Epicure Greece, in the course of conducting its business collects a range of personal information including, amongst other things, names, email addresses, mailing and residential addresses, business and home phone numbers.
Epicure Greece only collects personal information that is reasonably necessary for one or more of Epicure Greece’s functions or activities.
Epicure Greece only collects sensitive information if it is reasonably necessary for Epicure Greece’s functions or activities or an exception applies under the Privacy Act and the individual to whom the information relates has given their express consent to the collection.
Collection of personal information by Epicure Greece is only done by lawful and fair means.
Epicure Greece collects personal information about an individual directly from that individual wherever it is reasonable and practicable to do so. This may be through contact forms, letters, emails, websites, receipts, telephone conversations, consultations and attendance at events.
Epicure Greece will always take reasonable steps to ensure individuals are aware of (amongst other things) the facts and circumstances of collection, the purpose of collection and information about Epicure Greece’s privacy policy.
Epicure Greece will only use or disclose personal information for the Primary Purpose including things such as managing our relationships, performing administrative functions, informing customers and others about our products and services by direct marketing methods, market research, building and maintaining business relationships, implementing our communication model and complying with legal requirements.
Where Epicure Greece uses personal information other than for the Primary Purpose, Epicure Greece does so in accordance with the Privacy Act and APP 6.
1 Sensitive Information includes information about an individual’s mental health, disability, racial or ethnic origin, criminal convictions, religious affiliation and political affiliation.
Epicure Greece engages in direct marketing of its products and services from time to time.
Epicure Greece only uses personal information for direct marketing in circumstances where Epicure Greece has collected the information directly from the individual and that individual reasonably expects to receive direct marketing material from Epicure Greece (for example, where an individual has signed up to receive direct marketing material from Epicure Greece).
Epicure Greece offers all individuals the opportunity to unsubscribe from receiving direct marketing communications.
Epicure Greece takes all reasonable steps to ensure that the personal information it collects, uses and/or discloses is accurate, complete, up to date and relevant.
You have the right to ensure that your personal information which is held by Epicure Greece is accurate. To make a request to access and/or correct your personal information, please contact Epicure Greece’s Privacy Officer using the contact details provided below.
While Epicure Greece will always endeavor to give access to personal information free of charge, Epicure Greece reserves the right to charge individuals for access to personal information to cover costs associated with:
Epicure Greece is entitled to refuse to give access to personal information in certain circumstances. For further information, please contact Epicure Greece’s Privacy Officer using the contact details provided below.
Epicure Greece takes all reasonable steps to ensure that information held by Epicure Greece is safe and secure, and that it is protected from misuse, loss, unauthorised access, modification and disclosure.
Epicure Greece stores and secures all personal information via a third party data storage provider. Epicure Greece will make all reasonable endeavours to ensure the storage provider is compliant with the APPs.
Epicure Greece will take reasonable steps to de-identify or destroy personal information when it is no longer needed by Epicure Greece except where the information forms part of a Commonwealth record or Epicure Greece is required, by law or a court/tribunal order, to retain the information.
Individuals have the option of dealing anonymously or by pseudonym with Epicure Greece unless it is impracticable to do so or Epicure Greece is required, by law or a court or tribunal order, to deal with identified individuals.
Epicure Greece reserves the right to amend this privacy policy from time to time. Changes will be posted on the Epicure Greece website.
If you believe there has been a breach of the APPs or an APP Code, please contact Epicure Greece’s Privacy Officer using the details provided below.
Epicure Greece takes privacy complaints very seriously. If you make a complaint, Epicure Greece will respond within 5 business days to let you know who is responsible for managing your complaint. Epicure Greece will try to resolve your complaint within 10 business days. When this is not possible, Epicure Greece will contact you within that time to let you know how long we will take to resolve your complaint.
Epicure Greece will investigate your complaint and where necessary, consult with third parties about your complaint. Epicure Greece will make a decision about your complaint and write to you to explain our decision.
Individuals can also complain directly to the Office of the Australian Privacy Commissioner. Details about how to file a complaint can be found at www.oaic.gov.au or by calling 1300 363 992.
All queries and complaints should be directed to the Epicure Greece Privacy Officer.
Contact Name: Murray Decker
Telephone: 0422 633 997
Email: MARIO@EPICUREGREECE.COM
